Under normal circumstances shipping usually takes up to 7 days. However due to the current COVID-19 pandemic and the added high demand for our products, please allow up to 2 weeks before raising concerns. It is very rare for orders to take this long, as the issues presented by COVID-19 are begginning to ease.
Please feel free to contact us at firstname.lastname@example.org with any queries and our sales team will do their best to help. Our average response time is 24-48 hours.